Demanding Better Libraries For Today's Complex World
R. David Lankes
Expect More: Demanding Better Libraries For Today's Complex World
Copyright 2012 by R. David Lankes. All rights reserved.
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This book is dedicated to my wife Anna Maria. You have been patient as I have written, traveled, and struggled. You have been rightly impatient when I have ignored things that were much more important, like the boys, you, and enjoying life. Through all things you have shown the most amazing ability to tether me to reality and inspire me to reach for the stars.
Dean Liz Liddy and Syracuse University’s School of Information Studies.
Cindy Hlywa for being the first reader of a very early draft.
Amy Behr for research and editing assistance.
Thanks to my editorial crew: Mia Breitkopf, copyeditor and fact-checker; Chelsea Neary, indexer; Loranne Nasir and Emma Montgomery draft editors.