The Path Of Excellence WORLD CLASS LEADERSHIP

By Bart Allen Berry

Smashwords Edition

Copyright 2012 Bart Allen Berry

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http://www.BartAllenBerry.com



Smashwords Edition, License Notes

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TABLE OF CONTENTS

Introduction

Chapter 1: What Does World Class Leadership Mean?

Chapter 2: The Ten World Class Values of Customer Satisfaction

Chapter 3: The Customer-Supplier Relationship

Chapter 4: The Organizational Audit Of Customer Satisfaction

Chapter 5: Values Priority Weighting

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