Key Behaviors That Enhance the Patient and Family Experience
Wendy Leebov, Ed.D.
Leebov Golde Group
Copyright 2012 Wendy Leebov
Original Version; Copyright 1995 Mosby Great Performance
Reprinted by iUniverese.com; 2003
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Requests to the Publisher for permission should be addressed to Wendy Leebov; 625 Casa Loma Blvd., Unit 1406; Boynton Beach FL 33435