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Effective Communication:

What they need to hear and how they need to hear it

Bill Wright

~~~

Smashwords Edition

Copyright © 2013 Bill Wright.

Cartoons with permission by Mike Moore

First Edition ISBN: 978-0-9867265-8-3

All rights reserved.
No part of this book may be reproduced in any form or by any electronic or mechanical means including but not limited to information storage and retrieval systems, without permission in writing from the author.
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Acknowledgement



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