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COMMON Business Computing Associate Study Guide

By Randy Dufault

Copyright 2013 COMMON – A Users Group

Smashwords Edition

ISBN 978-0-9892279-1-9

Table of Contents

Introduction

Chapter 1 – Business Computing Terms and Concepts

Chapter 2 – Business Processes

Chapter 3 – End User Support and Tools

Chapter 4 – Interpersonal Skills

Chapter 5 – Networking and Telephony

Chapter 6 – Operating Systems / Platforms / Environments

Chapter 7 – Programming / Databases

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