Customer Experience in The Cloud

John M. Perez

Published by John M. Perez at Service Push Publishing, LLC

Copyright 2013 John M. Perez

Website: http://www.CustomerExperienceInTheCloud.Com

Templates & Resources: http://www.CustomerServiceInTheCloud.Com

Table of Contents

#The Introduction

#PART 1 – Designing an Online Customer Service Strategy

#PART 2 - Best Practices in a Multichannel Environment

Previous Page Next Page Page 1 of 98