Praise for Who Stopped the Sale?
“Richard Libin is a sales and marketing innovator, a man who is forever studying the way we perform in the workplace, and challenging us to find a way to do it better. In Who Stopped the Sale? he shows us that poorly managed sales systems and a careless approach to customer service, can hurt our bottom line more than our most feared competitor. He tells us, with insight and common sense gathered from years of observation and experience, how to stop competing with ourselves.”
Jack Warren, Owner, Warren Business Graphics
“Full of simply stated wisdom, Who Stopped the Sale? should be a primer for everyone who has contact with customers, from the receptionist to management, and most important the sales team.”
Elizabeth Beddow, Proprietor, Fiamme Restaurant & Bar Los Angeles and the award-winning Golddigger Vineyard, Founder LiveWire Integration Consultants, Inc.
“An extremely useful and informative book based on a lifetime of experience – Richard Libin shows us that to be successful the new era of sales and service requires a new mindset, one that has to be constantly refreshed both personally and professionally through continuous education.”
Mary Beth Aufmuth, Author of A Study Guide for An Introduction to Sociology, President of the Cleveland Diocese’s Council of Catholic Women
“Who Stopped the Sale? is a valuable book that is clear and to the point about a salesperson’s job – to facilitate a sale every time you encounter a prospect. It gives practical wisdom in an easy- to-read format.”