The Empty Carousel

A Consumer’s Guide to Checked and Carry-on Luggage

By Scott T. Mueller

Smashwords Edition

Copyright 2011 Scott Mueller

Smashwords Edition, License Notes

This ebook is licensed for your personal enjoyment only. This ebook may not be re-sold or given away to other people. If you would like to share this book with another person, please purchase an additional copy for each recipient. If you’re reading this book and did not purchase it, or it was not purchased for your use only, then please return to and purchase your own copy. Thank you for respecting the hard work of this author.

What does your luggage mean to you? How important are its contents? What would the loss, damage, pilferage, delay, or theft of your luggage cost you? Ever wonder what happens after you check your luggage? Do you know what your rights are and how you can protect yourself?

Education equals knowledge, which in turn equals protection! Read on so you don’t become another statistic in the uncertain world of checked and carry-on luggage!


Millkot Publishing and Marketing

5442 Jean Drive

Orlando, FL 32822-2084

ISBN: 978-1-4524-1310-5


I would like to thank the thousands of customers I have helped over the years while I managed system baggage services for more than 50 cities in the United States. I will keep the identity of my airline company anonymous.

You, the air travel customers, are responsible for my decision to write this book. I recognized and understood the once-in-a-lifetime vacation that was ruined, the million-dollar business presentation that was lost, the medication that couldn’t be found when you needed it, the wedding ring your grandmother gave you that was lost or stolen, and the many other pains suffered due to damage, delay, loss, or pilferage.

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