Copyright 2002 - 2011 by Roberta Cava
Dealing with Difficult Relatives and In-Laws
Published by Cava Consulting
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ISBN 0 9585834 98
At one time or another, everyone has had to deal with relatives and in-laws who are irate, rude, impatient or aggressive. This book outlines useful techniques that will help anyone ‘keep cool under fire’ when faced with annoying siblings, relatives, seniors, parents and in-laws
Dealing with Difficult Relatives and In-laws is an absolute must for anyone who has to deal with those who try to manipulate you by making you feel angry, hurt, guilty or stressed.
Roberta Cava is the owner of Cava Consulting in Australia and has presented her seminars worldwide, including her most popular session: Dealing with Difficult People that has been presented to over 54,000 participants. She is the author of 24 books and will be writing more.