Catherine has been a project manager, technical communicator and instructional designer for Fortune 500 companies in a variety of industries. She has a Masters in Education focusing on the training needs of the adult learner in the corporate industry area. She has received awards from the Society for Technical Communication for her work on user guides, training guides and materials used in the training setting. She also writes on general topics and has been published in books on computer usage for Que Publishers and How Products Work published by Gale Research and an assortment of articles.
Tongue-in-cheek title notwithstanding, this book is a powerful entry-level pathway to a successful technical writing career. Use this primer as a way to get started writing user guides, job aids, procedure manuals, step-by-step instructions and training guides.