Dr. Gene Dagnone is professor emeritus of Emergency Medicine at Queen's University in Kingston, Canada. He has authored and co-authored a wide range of emergency medicine articles in the medical and health services journals in Canada, United States and Great Britain. He has served on the editorial board of two emergency medicine journals. His learning, teaching, research and clinical care experience spans half a century.
In clinical practice, teaching and research, Dr. Dagnone and his emergency department colleagues are in search of the ‘best answer'. When answers are not available or weak, in terms of sensitivity and specificity, there are always better questions to ask and other possibilities to consider. The sharing of this anthology of experiences ‘in listening in the emergency department' focuses on the trust and translation of the listening that occurs between caregiver and patient, caregiver and ‘next of kin', caregiver with each other.
Emergency medicine is practised in a fast moving, ever-changing environment. The individuals who work in emergency departments are required to think even faster and adapt even more frequently.
The skills needed to perform at this level go far beyond the extensive medical training they all receive.