Dr. Koob is one of the foremost authorities on "Understanding and Working with Difficult People" with a dozen books, including "Succeeding with Difficult Coworkers," Managing Difficult Employees," and "Succeeding with Difficult Bosses".He is founder and owner of Metacoach LLC and Difficultpeople.org which has the world’s most extensive materials available on Working with Difficult People and through Difficult Situations.
His range of experience includes 20+ years as a college educator/manager/director, executive and personal coach, and as a motivational speaker. He does business trainings and seminars throughout the United States and Canada, and has appeared on radio and TV. Dr. Koob works with clients around the world as a business and personal coach, software designer, and educator.
Dr. Koob is a dynamic speaker whose down-to-earth style, imbued with humor and practicality, is popular with audiences throughout the United States. Practical and inspirational topics include Management and Leadership; Communicating with Difficult People; Time Management; Stress Management; “How to Have More Fun at Work,” “Proud to be an American,” and others.
B. Mus, DePauw Univ.
M. A. Montclair State Univ.
M. S. in Counseling, Northern State Univ.
Doctorate in Education; Univ. of Illinois, Urbana-Champaign
The focus of this book is not only about helping you to guide your children through concerns that arise during their early years (0-18), but it is even more about enjoying your children. They do grow up, much faster than we expect. Take advantage of the tremendous joy they can bring into your life and the vast understanding of life that they provide. You will be glad you did.
In College? Have concerns with a Difficult Professor or a Tough Course? This book is for you: undergrads, graduate students, anyone in college at any level.Written by someone who has been there -- both sides. Dr. Joseph Koob has 4 degrees and taught for over 20 years at the college level. If it is about the GRADE -- this book touches all the bases and you might just learn something in the bargain.
"Succeeding with Difficult Customers" is the most comprehensive book available for customer representatives, managers, and businesses. Key areas include: Knowing the Customer; Company Responsibilities; and Dealing with Difficult Customers.This book goes beyond being congenial to understanding a situation so you can adjust based on what is transpiring in any given interaction with another person.