Joe McGee was born in Hartford, Connecticut. He has been involved in the technical industry since the year 2000. He has been involved in speaking topics such as: “Building Team Dynamics” and “Leadership Lessons Inspired by a 6-year-old”; which have been expanded into the topics in this book.
Joe McGee presently works for Konica Minolta as a Call Center Manager. He lives in Connecticut with his wife, Amanda, and his three children: Ursula, Nathan, and Tabitha.
In leadership whether in IT Service Management (ITSM) scenarios or elsewhere –there’s sadly no operating manual for how one should lead teams effectively.