Roger Knowles was born in 1937 in Warrington and raised during World War II and the early post war years. He left school at 16 years of age and commenced work as a trained Quantity Surveyor. He secured his qualification as a Chartered Quantity Surveyor and in his late twenties he qualified as a Barrister. He founded James R Knowles in 1973, a company of Construction Disputes Resolution Consultants, offering a one-stop shop which was the first in its field. This became the only alternative method of formally resolving disputes in the construction industry without the need to employ a firm of Solicitors. The company became a world-wide phenomenon.
This fascinating autobiography of both the man and his company is a masterclass in establishing, developing and expanding a business, with all the rationale thrown in. Who would think a book about dispute resolution in the building industry could be so riveting?