David Wagner is widely acknowledged as one of Asia’s leading authorities on media, crisis, and business communications skills. David has conducted communication workshops throughout the Asia-Pacific region, the Middle-East and North America.
Over the past 25 years, David has coached over 30,000 trainees including Presidents, CEO’s, Ambassadors and top government officials on communicating persuasively in business and managing the media through effective message delivery. He has conducted over 4,000+ workshops for over 450+ organizations for firms including Goldman Sachs, Oracle, Johnson & Johnson, Singapore Airlines and Wal-Mart. He has lectured extensively on business communications at a number of institutions including Waseda University in Tokyo and the Institute of Public Administration and Management in Singapore. He is also the author of 24 books in Japan on business communications and language usage with translations in Chinese, Korean and Japanese.
Early in his career he worked as a reporter for the Denver Post. Later in Japan, he became a columnist for the Mainichi Daily News and subsequently the Daily Yomiuri. He also created and hosted two nationally televised 3-month series on NHK in Japan on international business skills. These series aired from January to March 1999 and from April to June 2000.
The roots of the SUGIYAMA method come from our experience growing up in the United States and living our adult lives in Japan. Having deep experience in both cultures has enlightened us about the strengths of both cultures, and it has allowed us to learn from our experience how to discover and tap in to our own powers as individuals.
This book is a compilation of interviews I conducted while doing a series for NikkeiBP’s ASSOCIE magazine in 2004. The idea behind the series was to interview young leaders of foreign firms operating in Japan to see how they are succeeding in the Japanese market. In addition, I wanted to see how they lead their Japanese employees and what their visions for the future are.
This book focuses on language options that will help you in international business and travel situations. It encompasses ideas from a linguistic, cultural, managerial and behavioral point of view. All of the concepts introduced are based on common problems Japanese face using English while conducting business and traveling. They are based on my observations over 25 years.
In almost 70 different situations, I provide you with language tips and insights to help you manage difficult situations. When things go smoothly with friends, there is no problem. But when times are tough or sensitive issues need to be discussed, that is when many people have a tough time.
This book was written to provide you with options for improving your communicative competence when writing in English. It offers clear, persuasive, and effective methods for achieving what you want by using logic and language as a tool for conveying your written ideas. While this may not sound like anything new to you, the Wagner Method is unlike other techniques.
This book covers the basics of letter writing including logic, structure, use of abbreviations as well as detailed feedback on each sample as to why the letter was good and needs improvement. In addition, alternative wording is offered to expand options in expressing ideas.
This book explores my three year odyssey working in Tokyo for a Japanese company in the 1980's. All names have been changed, but the story is 100% true. It was created to convey what life was like for me inside a Japanese company. Originally completed in 1990, I set this book aside until 2012. Twenty years later, much has changed...but much remains the same as Japan's future remains unclear.
This book is a radical departure from my other works on international business communication. It is designed to give the reader some practical options for venting frustration in dealing with dummies.“Dummies” are people who either do dumb things and/or do things that drive you crazy. It is really a funny book!
This book was written to provide you with options for improving your communicative competence when telephoning in English. It offers clear, persuasive, and effective methods for achieving what you want by using logic and language as a tool for conveying your ideas. It is designed for non-native speakers of English who want to polish their skills on the phone.
In this book, you will find many examples based on different situations for effectively conveying your messages in ways that get the results you seek. It has been written for non-native English speakers who know what they want to say but have trouble stating their messages briefly, persuasively, and effectively.
This book was written to provide you with options for improving your communicative competence when negotiating in English. It offers clear, persuasive, and effective methods for achieving what you want by using logic and language as a tool for conveying your ideas. It is designed for non-native speakers of English who would like to improve their core negotiation skills.
This book was written to provide you with options for improving your communicative competence when meeting in English. It offers clear, persuasive, and effective methods for achieving what you want by using logic and language as a tool for conveying your ideas. It is meant for non-native speakers of English who want to polish their meeting skills.
This book focuses on language options that will help you in international business and travel situations. It encompasses ideas from a linguistic, cultural, managerial and behavioral point of view. It is designed for beginners and intermediate English users who have limited international business experience.
This book is the first I have written that focuses on the issue of being direct but sensitive. The book is divided into four sections: Impolite Example, What Went Wrong?, Key Words, and Polite Example. In this way, I believe I have given the reader clear examples of how to avoid trouble in tough situations.
This book offers 1,800+ examples of how to use key words in 10 different categories for business and pleasure. I have endeavored to make the examples realistic and "user-friendly". It is designed for non-native speakers of English who would like to expand their vocabulary effectively.
Getting your point across smoothly can be quite a challenge when speaking in a teleconference call, especially when speaking with fast-talking native speakers. But which is more challenging: speaking with native speakers or talking with people who use English as a second language? The answer to both pose unique challenges.
This book was written to serve as a basic guide for question handling use when writing e-mails. There are literally hundreds of books on how to write good e-mails available. However, there are few (if any) books available on how to use questions to your advantage when exchanging information by electronic mail. That is the reason I wrote this book.
This book focuses on the “skill” part of what I believe can be anyone’s success story. Skill is needed to use opportunities to create a vision and reach a goal. When I speak of skill, I mean a combination of leading assertively, controlling situations (as much as possible), timing, logic and managing situations with questions.
This book confronts men who do inconsiderate or silly things in their verbal relations with women.
As I wrote this book, I thought of the many times I have observed men do things to women they would never do to men. I felt certain that women must have a lot of pent-up frustration in dealing with men. So although I am no woman, I wrote with a female readership in mind.
This book provides a complete guide to managing the media in a crisis. It covers the importance of readiness through simulation practice as well as how to control media interactions should the decision be made to engage the media. Full of examples of question management and dealing with difficult situations, it is a must read for crisis managers! It is provided in both English and Japanese.