I am an instructor in intercultural communications for the Department of Pediatrics at the University of Colorado School of Medicine in Denver, Colorado. I work closely with residents, faculty, and staff as well as PA and nursing students at The Children’s Hospital of Colorado and the Anschutz Medical Campus to promote better health care for patients and families from diverse cultural backgrounds. In addition, as Director of Intercultural Communications for Colorado Children’s Healthcare Access Program, I travel extensively across my home state training health care professionals in private pediatric and family practices to improve communication with patients and families from all cultural backgrounds.
This is the second book in the "Dimensions of Culture Healthcare Series." This book looks at what health care professionals need to know to provide culturally responsive care to immigrants and refugees to the United States. The psychosocial experience of immigrants, medical consultation best practices, and special topics related to refugee children are addressed.
Culture affects the way people communicate. This ebook focuses on how doctors, nurses and health care staff can improve health outcomes for patients and families from all cultures by understanding how culture drives communication and health behaviors. This is entirely different from the usual diversity training approach to health disparities.The focus is on communication skills not race and bias.