Giles Johnston is a business improvement consultant who specialises in helping businesses improve their 'on time delivery' performance. Giles is a Chartered Engineer and uses the same principles and problem solving ideas from his manufacturing background to help businesses in all sectors.
Many of the tools and methods Giles uses to help his clients improve their performance have now made their way into written format and have now been published as ebooks. Giles is thankful to his clients who have pushed him to write down his views and ideas, making these books possible.
Giles lives in the North East of England with his family.
Many businesses have a gap between what they want their business to look like and how it actually works.
Are you looking for a way to improve your business operations, but in a really practical step-by-step way that quickly targets your current issues?
‘What Does Good Look Like?’ offers a simple and pragmatic approach to both of these issues and offers even more in the process.
Are you ready to lose the cape?
Many businesses operate in a state of chaos – people running around, working hard, just to achieve a mediocre level of performance. When crisis situations arise we are often lucky enough to have a ‘super hero’ work for us that can help us to get out of our impending disaster.
What if there is a different way? This book shows you how.
Do Your KPIs Drive the Performance of Your Business?
Process improvement is all about making things work better, whether this is because a process is broken or because we know it could be better. When you use your business’ information to create Key Performance Indicators (KPIs) that help you to drive the right kinds of improvement then the rate of change can be so much faster.
‘Making MRP work’ is a practical guide aimed at Operations Managers and business directors who need some support with their MRP / ERP system. If you are operating an existing MRP system but feel that it could be doing more for you then this book can help you to identify the changes you need to make.
Do your SOPs work for your business?
Standard Operating Procedures, or SOPs, are an essential part of any business to ensure that quality and consistency occur like clockwork amidst the busy-ness of day to day working.
Do You Need To ‘Upgrade’ The Way Your Business Works?
'Business Process Re-engineering’ is a practical how to guide based on the author's experience of helping businesses to improve their business performance. It is aimed at the person whose job it is to make operational and on time delivery improvements happen.
If your process improvement work finishes with an argument over the best future state options then this book is for you.
'Optimised Future State' shares a simple yet powerful approach to take when trying to decide on what optimal future state your business should follow.
If you need to increase your effectiveness in the workplace and need a visual management tool to help with day to day task management then this short guide is for you.
This step by step guide will show you how to design and use a Kamishibai board effectively for your business.
Do your changing workloads make you wonder if your business processes are still ‘fit for purpose’?
Sometimes it can feel that your business improvement projects aren’t making enough of a change. There is a simple approach that can take the guesswork out of changing a process; it is called ‘Takt Time’.