Mukund is the founder director of Sabre Skilling Private Limited and has been involved in conducting various sales and customer service interventions for the last 15 years. Prior to his training stint he was involved in Selling, Product Management and Business Management functions in multinational companies for 20 years. This is his first book.
He can be contacted at
This book focuses on skill development rather than making sales a step by step process. Customers don’t like plastic salespersons and interactions which are repetitive and scripted. One approach does not satisfy the customer. Everybody is different, have different needs and sales people have to understand them better and build relationships faster. This book deals with these aspects of selling.