Location: United States
Member Since:
Oct. 07, 2010
SB Marketing Group
Creating Customer Service Champions
by Sharon Barlass
Price:
$9.95 USD.
Words: 42,290.
Language:
English.
Published: February 6, 2011
by
SB Marketing Group.
Categories:
Nonfiction » Business & Economics » Management & human resources
Creating Customer Service Champions is a must-have tool for customer service managers. It provides highly practical guidance and exercises that help customer service managers transform ordinary customer service representatives into customer service champions. No fluffy feel good stories, just hard-hitting practical advice from a seasoned customer service executive.