Veronica M. Hart Ragland served as one of the statewide child support program directors for nearly six years after serving as an administrator for four years. During Veronica’s tenure (2003 to 2012), Arizona increased its overall standing from 51st to 27th place (unofficial standing) of 54 child support programs. The state narrowly avoided a multi-million dollar penalty for performance during her first year then catapulted to reporting the highest paternity numbers for many consecutive years afterward. Arizona earned a Most Improved State Award in 2008.
Veronica served on several state and federal committees charged with reviewing and developing child support policy and guidelines and considering the impact of the federal child support performance measures.
Prior to state service, Veronica served as an Attorney and Supplier Diversity Manager for Honeywell International where she earned a Six Sigma Certification. She was a Law Clerk in Arizona’s Superior Court where she became a Certified Arbitrator and a Project Manager for several Fortune 100 companies while completing her J.D. at Georgetown University Law Center. She also held several technical writing and marketing positions in the public and private sectors after completing a B.S. from Arizona State University.
Veronica currently serves as an Executive Director of a nonprofit and resides in Arizona with her husband and two daughters.
What About Me? The 17 Million Children in Child Support encourages child support practitioners and parents to collaborate for the sake of their child. Nearly 17 million US children, one in four, receive child support services. This book helps child support practitioners and programs avoid the stress of participating in the child support system -- not their responsibility to their child.