Ward Clapham—Superintendent (Rtd) is a 28-year veteran of the Royal Canadian Mounted Police (RCMP). Until recently, he led the men and women who served within the third largest RCMP detachment in Canada, located in Richmond, B.C.—a diverse multicultural community within the Metro Vancouver area. Ward’s RCMP detachment has been celebrated as one of the most progressive police organizations in Canada. Throughout his career, he and his teams took calculated chances, made mistakes, and forged new paths where others feared to tread. Though difficult at times, Ward’s unshakable vision created new paradigms of leadership within the traditional command-and-control environment of policing.
The results of his vision and courage paid off. Crime and community problems were significantly decreased. More than 53 countries from around the world have studied the Richmond leadership approach to policing. The Richmond model has also been championed by government and private institutions as the key to successful community safety and public reassurance.
In July 2008 through September 2010, Ward served as Chief for the South Coast British Columbia Transportation Authority Police Service (Transit Police). In this role, he continued to break with what was not working, infuse effective principles into his organization, and empower and inspire team members.
He is currently pursuing his consulting practice full-time to bring his methodology and processes to a wider audience. Ward’s leadership approach has been featured in D. Michael Abrashoff’s book, Get Your Ship Together—How Great Leaders Inspire Ownership from the Keel Up. FranklinCovey Co. (founded by Dr. Stephen R. Covey) completed a documentary film on the success of Richmond’s proactive policing. And Reader’s Digest magazine described Ward’s work in a full-length story titled, “Something Positive for a Change.”
Ward has recently written and published the first book in his Breaking With series: Breaking With the Law: The Story of Positive Tickets (www.PositiveTickets.com). The second book in this series, Lead Big: Discovering the Upside of Unconventional Leadership is now available at www.LeadBig.net.
Recipient of the Head of Public Service of Canada Award for Valuing and Supporting People—Leadership
Recipient of the Canadian Order of Merit of the Police Forces for conspicuous merit and exceptional service
Recipient of the Most Venerable Order of the Hospital of St. John of Jerusalem for community service
Recipient of the Queens Golden Jubilee Award for community policing
Rotary International Centennial Service Award for professional excellence
Where to find Ward Clapham online
Where to buy in print
VideosMaking a Difference
This video clip is an example about thinking out of the box, finding your purpose and making a difference.
See more on YouTube at wardclaphamspeaking
Breaking With the Law: The Story of Positive Tickets
by Ward Clapham
Foreword by Dr. Stephen R. Covey, author of The 7 Habits of Highly Effective People
Positive Tickets is a program where you catch kids doing good things and reward them with a voucher or coupon to some fun, free activity. The purpose of Positive Tickets is to build relationships of trust with youth and encourage good behavior. Ward Clapham explains the ticket is the gateway to the relationship.
Lead Big: Discovering the Upside of Unconventional Leadership
by Ward Clapham
Foreword by Stephen R. Covey. Explore and discover the paradigm shift needed to move away from the command and control style of managing people toward a more proactive, unleashing of talent. Inspiring stories and results coupled with scientific research, anecdotes, quotes, and historical accounts lead to powerful break-with insights applicable for leaders in all areas of public and private sectors
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