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Dr. Jan Roberson is a woman with a very strong sense of intellectual curiosity as evident in her having earned 5 degrees including a Ph.D. in the field of Human and Organizational Development. In addition to her writing, Jan has been an instructor at a major University and a consultant since her retirement as a Program Manager at a large Aerospace company.
Jan currently lives on the Central Coast of California with her husband.
on Jan. 03, 2011 :
WOW, what a great tool. I have written many of the same emails the author cites with similar results. Her common sense approach and her analysis of the unintended results have changed the way I construct emails and my results have shown immediate successful communications. I think this ought to be required reading for everyone engaged in sending emails expecting intended results. This ought to be part of every "HELP" in OUTLOOK, GMAIL, YAHOO and other email programs that business uses. I give it a 10.
(reviewed 17 days after purchase)
Michael La Violette
on Jan. 02, 2011 :
Like any good etiquette book, “E-Mails and Artichokes” taught me the finer points on how to improve my communication skills within my company.
(reviewed the day of purchase)
on Dec. 19, 2010 :
This is a great commonsence approach to both professional and personal emai. I recommend this to anyone with a computer and an email sytem.
(reviewed 2 days after purchase)