Microsoft Word Tips & Tricks: You Know Word, But Do You KNOW Word?

You know Word...but do you really KNOW Word?

This is not a book about how to use Word. Lots of people have already written about that. This is a book about how to USE Word. How to bend it to your will. How to be creative with its tools to achieve exactly the look you want.

How to do what you already do, but in half the steps.

Fully illustrated. More

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About Alicia Katz Pollock

Alicia received her first computer, an Apple IIc, when she was 13 years old, and her passion for computers grew as she did.

She began her career by designing a database for her father’s dental practice that automatically sent checkup reminders to patients every 6 months.

Alicia later earned her Master of Arts in Teaching from Tufts University and developed computer curricula.

Today, she is a successful small business owner, where she and her husband, Jamie, are in-demand computer trainers and business solutions consultants.

Alicia has mastered teaching computer technology by embodying the art of communication, the patience of a trainer, the wisdom of a consultant, and the detailed eye of an obsessive/compulsive.

She has authored several books, including the recently published Master Intuit QuickBooks Online: From Setup to Tax Time.

Please visit her website,, for training videos that bring her books to life.

And on, you can find many of her course lectures on Microsoft Office applications for both Macs and PCs.

Also, check out her YouTube channel,, for short Tips & Tricks videos.

Professional Certifications:

•Intuit QuickBooks ProAdvisor, Diamond Level
•QuickBooks Certified User
•Microsoft Certified Trainer
•Microsoft Accredited Instructor
•Microsoft Certified Application Specialist in Word, Excel, Access, PowerPoint, and Outlook
•Microsoft Office Specialist, Master Level
•Apple Consultants Network
•Apple Certified Support Professional, 10.5
•Apple Certified Support Professional, 10.7
•Apple Certified Support Professional, 10.10
•Master of Arts in Teaching, Tufts University 1991


Microsoft Word 2010 Tips & Tricks: You Know Word, but Do You KNOW Word?
See our Microsoft Word Tips & Tricks in action! This video was made while producing this very book, using the techniques described in its pages.

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