Small Motor Carriers - Customer Service

Small Motor Carriers is a series of eBooks by nationally-recognized trucking expert Tim Brady, a name well-known in trucking for comprehensive information from years of trucking business management experience.

"Customer Service," book one in the series, guides you in load planning, teaching drivers better customer service techniques and working with shippers for a great outcome - every time. More
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About Timothy D. Brady

Brady is knowledgeable, inspirational, motivating, and empowering in his presentations. He's an expert on driver retention, operations, sales and marketing, highway safety, and general business practices. His expertise was acquired during 25 years in the trucking industry, in positions ranging from company driver to owner/operator to small trucking company business owner. Along with previous experience in sales and business management and 30 plus years as a licensed fire and casualty insurance agent, Brady truly has a well-rounded wealth of experience and knowledge. Add his passion for teaching and his desire to help others in the trucking industry, and the package he presents is unbeatable.

Specialties: Small Trucking Company Turnarounds
Best business practices for small motor carriers.
Load planning,
Freight lane development
Reducing truck driver turnover.
Solutions to owner/operator and company driver issues.
Trucking's impact on small communities.

Learn more about Timothy D. Brady

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