Eight Steps to Customer-Centric Thinking

By Griff Lindell
$4.95 Rating: Not yet rated.
Published: April 19, 2010
Words: 2310 (approximate)
Language: English

Ebook description

Walking in your customer’s shoes helps you deliver value messages that customers need to hear. There is an eight-step process to develop the customer-centric thinking approach to marketing –both in retail and business to business.

Tags

customers, entrepreneur, customer relationship management, sales and marketing, customer focus, customer care, customer delight, customer engagement, customer relationship, customer communication

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Videos

4 P's of Marketing and Customers
Customers are at the center of your marketing efforts. To think like a customer you must think about your product, your distribution (place), your pricing policy and your promotional tool from the customer's perspective.

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