E-mails and Artichokes: 20 Ways to Impress The Boss

Rated 5.00/5 based on 3 reviews
Have you experienced the success that you expected at work? Do you know when to write your message and when to say it in person? You need understand the how’s, when’s and when-not-to’s of communicating in the workplace, especially as it applies to e-mails. Through real life stories, learn what successful managers know about business communications and you can e-mail you way to success.

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About Jan Roberson, Ph.D.

Doctor Jan Roberson earned her doctorate degree in Human and Organizational Systems form Fielding Graduate University. She previously acquired an MA in Human and Organizational Developments from Fielding and a MS in System Management from the College of Notre Dame. Her two bachelor degrees are in Mathematics and Computer Science from Hayward State University.

Dr. Roberson started her corporate career at Lockheed Martin as an Orbit Analysis working on Mission Control for the NASA space shuttle. Her career at Lockheed Martin encompassed a variety of responsibilities including Quality Manager, Systems Engineer working on classified government programs, Software Development Manager and finally Project/Program Manager. She has traveled extensively outside of the US to manage worldwide programs.

As a executive with Lockheed Martin, Jan was responsible for numerous project management assignments. A few of the projects included: Software program management, Y2K major hardware replacement in a world wide environment, and international proposal development. Additional assignments at Lockheed included an eight month assignment as a Project Manager for EBay developing their HTML web pages.

Dr. Roberson’s lifetime love of education is demonstrated by her achievement of 2 bachelors and 3 graduate degrees. In the early stages of her career growth she was a substitute high school teacher in Texas, Hawaii and California. Jan continues to teach as an educator for eCornell in their Project Management and System Engineering Certificate Programs.

Throughout her professional career, Jan has utilized a number of developed skills that contributed to her success as a project manager. These critical skills include the ability to set realistic goals, identify potential risk with contingency plans, and build and motivate and build a cohesive team.

Jan lives on the Central Coast of California with her husband Jim. Since retiring from Lockheed, Jan has been a quest lecturer at California State Polytechnic University in San Luis Obispo and sits on the Planning Commission of Grover Beach.


Review by: emailjerry on Jan. 03, 2011 :
WOW, what a great tool. I have written many of the same emails the author cites with similar results. Her common sense approach and her analysis of the unintended results have changed the way I construct emails and my results have shown immediate successful communications. I think this ought to be required reading for everyone engaged in sending emails expecting intended results. This ought to be part of every "HELP" in OUTLOOK, GMAIL, YAHOO and other email programs that business uses. I give it a 10.
(reviewed within a month of purchase)

Review by: Michael La Violette on Jan. 02, 2011 :
Like any good etiquette book, “E-Mails and Artichokes” taught me the finer points on how to improve my communication skills within my company.
(reviewed the day of purchase)

Review by: Thomas Fitch on Dec. 19, 2010 :
This is a great commonsence approach to both professional and personal emai. I recommend this to anyone with a computer and an email sytem.
(reviewed within a week of purchase)

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