"Start Up and Staff Your Business" is the first book in the "Janitorial Made Simple" series. It is a reference tool for creating a successful cleaning service so you can: Build a business you can be proud of; Grow a customer base that is 100% satisfied with you and the services you provide; and become an expert in a specialized field called janitorial and cleaning services.
"Office Procedures and Customer Service" is the second book in the "Janitorial Made Simple" series. This book will help you to provide high-quality and expert janitorial and maintenance services to your clients. You will learn how to: Focus on the administrative inner-workings of your business; maintain quality control and financial record-keeping; and build quality control strategies.
"Promote and Market Your Business" is the third book in the "Janitorial Made Simple" series. This book provides tips and tools to help you effectively promote and market your expertise, and compete in the janitorial and maintenance services industry. You will learn how to: Get new clients by understanding their maintenance issues; Promote and deliver dependable and quality service.