Call Center Success Series

How to Start A Telephone Answering Service
Do you want to own a telephone answering service? Would you like a nice double-digit profit every month? A mature answering service can do that for you. That's the good news. The bad? If you don't do it right, it could be the worst decision of your life. You could lose your shirt. Learn the inside story from Peter Lyle DeHaan, PhD, who has spent his career in and around the answering service...
Healthcare Call Center Essentials: Optimize Your Medical Contact Center to Improve Patient Outcomes and Drive Organizational Success
Healthcare Call Center Essentials provides practical and actionable tips to medical call center operations. Discover how to better manage your team and develop strategies to meet your goals and powerfully support patients and healthcare facilities.
Call Center Connections: Keys to Produce Successful Customer Service Outcomes
Series: Call Center Success Series, Book 3. Pre-release—available June 6, 2024. Price: $8.99 USD. Words: 32,230. Language: English. Published by Rock Rooster Books. Categories: Nonfiction » Entertainment » Entertainment industry, Nonfiction » Business & Economics » Sales, Nonfiction » Business & Economics » Business communication / general, Nonfiction » Business & Economics » Customer relations, Nonfiction » Business & Economics » Marketing / telemarketing
Call Center Connections is a valuable resource for customer service professionals, offering solutions to improve efficiency through problem-solving and using metrics to analyze performance. It covers various technologies and trends to help readers prepare their business for the future.