Location: United States
Member Since:
Nov. 02, 2010
Michelle Dunn
Biography
Michelle Dunn is an award winning author and columnist. She is one of the Top 5 women in collections, and one of the Top 50 most influential collection professionals in her industry. Michelle has been quoted and featured in The Wall Street Journal, Smart Money Magazine, CNN Money & other National publications.
Where to find Michelle Dunn online
Website: http://www.MichelleDunn.com
Twitter: @Dunnmich
Facebook: Facebook profile
LinkedIn: http://www.linkedin.com/in/creditmd
Blog: http://www.credit-and-collections.com/
Twitter: @Dunnmich
Facebook: Facebook profile
LinkedIn: http://www.linkedin.com/in/creditmd
Blog: http://www.credit-and-collections.com/
Where to buy in print
Books
Getting Paid using Social Media
by Michelle Dunn
Price:
$14.95 USD.
Words: 8,150.
Language:
English.
Published: June 5, 2013
.
Categories:
Nonfiction » Business & Economics » Small business & entrepreneurship, Nonfiction » Business & Economics » Business ethics
Social Media has taken over the internet - 95% of people who use the internet also belong to at least one social network, most belong to more than one. Many of those people spend a good amount of time sharing on those social networks. They share photos, relationship information, daily grind information, work and employment information, stories about their pets, kids and families and more.
Choosing the right Collection Agency for your Business
by Michelle Dunn
Price:
$8.95 USD.
Words: 3,660.
Language:
English.
Published: May 24, 2013
.
Categories:
Nonfiction » Business & Economics » Bookkeeping, Nonfiction » Business & Economics » Outsourcing
With all the bad press about collection agencies how do you decide which one to use or if you should use one at all? This short book will help business owners make an educated decision about which collection agency they want representing their business and the most efficient ways to work with an agency to get the best return.
A Proactive Approach to Credit Management
by Michelle Dunn
Price:
$12.95 USD.
Words: 6,820.
Language:
English.
Published: May 24, 2013
.
Categories:
Nonfiction » Business & Economics » Accounting / financial, Nonfiction » Business & Economics » Public relations
This short booklet will help you to learn how to take specific steps and use positive action to streamline and maximize your credit management policies.
Establishing Payment Arrangements: Beyond Net 30
by Michelle Dunn
Price:
$8.95 USD.
Words: 6,690.
Language:
English.
Published: May 23, 2013
.
Categories:
Nonfiction » Business & Economics » Customer relations, Nonfiction » Business & Economics » Negotiating
While the economy takes a nose dive, business owners everywhere suddenly have to deal with setting up payment arrangements to help them get paid. When a customer cannot pay in full, payment arrangements must be made if you want to salvage any type of payment.
Advanced Collection Techniques for experienced Collectors
by Michelle Dunn
Price:
$8.95 USD.
Words: 4,260.
Language:
English.
Published: May 23, 2013
.
Categories:
Nonfiction » Business & Economics » Bookkeeping, Nonfiction » Business & Economics » Money & monetary policy
This special report is for collectors who are working every day as a bill collector and dealing with the changes that have come about because of the recession. Things that have worked in the past are no longer working, everybody’s credit has changed, everyone’s job situation has changed, people have lost their homes due to the economy or weather and the flow of our business cash has taken a hit.
Starting a Collection Agency FAQ's
by Michelle Dunn
Price:
$14.99 USD.
Words: 23,300.
Language:
English.
Published: May 22, 2013
.
Categories:
Nonfiction » Business & Economics » Starting up, Nonfiction » Business & Economics » Home-based businesses
Got Questions on Starting your Collection Agency?
You are not alone! I receive questions every day from people like you who are starting their own collection agencies and who need some guidance, answers and support.
This book can answer any questions you have about starting a collection agency.
Starting a Collection Agency Kit
by Michelle Dunn
Price:
$14.99 USD.
Words: 43,810.
Language:
English.
Published: May 20, 2013
.
Categories:
Nonfiction » Business & Economics » Starting up, Nonfiction » Business & Economics » Small business & entrepreneurship
When I wrote my first edition of Starting a Collection Agency, how to make money collecting money in 2002. I wrote this book because I was getting so many emails, letters and phone calls from people asking me how I had started my own collection agency. This book is now in its third edition and continues to be my bestselling book.
A Business Guide to Getting Paid Kit
by Michelle Dunn
Price:
$14.99 USD.
Words: 17,370.
Language:
English.
Published: May 16, 2013
.
Categories:
Nonfiction » Business & Economics » Accounting / financial, Nonfiction » Business & Economics » Customer relations
A Business guide to getting paid kit is three of my most popular books combined together to give you a handy reference as you make collection calls and try to deal with excuses, how to choose a reputable collection agency when you need one and how to get paid from your customers on time.
Understanding the Fair Debt Collection Practices Act
by Michelle Dunn
Price:
$14.95 USD.
Words: 8,840.
Language:
English.
Published: May 16, 2013
.
Categories:
Nonfiction » Law » Consumer, Nonfiction » Business & Economics » Business Law
Failing to properly train collectors is a top reason companies get sued. Don't let this happen to you! Learn as much as you can about what constitutes a violation of the Fair Debt Collection Practices Act and how you can avoid making those mistakes.
Telephone Collection call Scripts & How to respond to Excuses
by Michelle Dunn
Price:
$14.95 USD.
Words: 9,170.
Language:
English.
Published: May 14, 2013
.
Categories:
Nonfiction » Business & Economics » Bookkeeping, Nonfiction » Business & Economics » Small business & entrepreneurship
(1.00 from 1 review)
I wrote this book because making collection calls seems to be the scariest part of being a bill collector. As someone who has made thousands upon thousands of debt collection calls as a credit manager and first party collector and as an agency owner and third party collector, I wanted to share what I know about making calls that are effective and give you results.
Collection Agency Marketing
by Michelle Dunn
Price:
$14.95 USD.
Words: 12,620.
Language:
English.
Published: April 15, 2013
.
Categories:
Nonfiction » Business & Economics » Marketing, Nonfiction » Business & Economics » Public relations
How to get clients, gain credibility & promote your business. This book will help collection agency owners create publicity and media buzz about their agency that results in more clients, more accounts to collect and more success in this tough industry. This book is based on my personal experience of starting my own collection agency and marketing it to be very successful.
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